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Can I recover deleted forms?

Yes, you can recover your deleted forms, but only if you're on a native paid plan account. Deleted forms can be recovered within 30… Read more

Can I use the service only for creating contact forms?

No, you may use it for whatever HTML / PHP forms you wish, but you are required not to use it on illegal sites.… Read more

How many forms can I create?

You can create and use 5 forms if you own a Basic account. All we require in exchange is for you to keep the… Read more

Form Grouping

Another thing that you can do in the My Forms section is create folders, in order to manage forms more easily and quickly. In… Read more

Form Management

With many forms in your account, it would be difficult to find a certain one if there weren't for our filtering and sorting options.… Read more

Form Activity

To change the form's activity go to My forms and click the show more icon near your form. Select Activate/Deactivate. Setup your form status… Read more

Form Options

Each of your web forms is listed in My Forms with its specific form options. Hovering over a form will show up three buttons:… Read more

What does ‘No backlinks to 123FormBuilder required’ mean?

On the Free (Basic) plan, users are required to keep a link to 123FormBuilder at the bottom of their forms. Starting with the Gold… Read more

How is the All Forms chart option calculated?

For each option in your dashboard chart we consider the submissions  made through a form. When you select the All Forms option, we add… Read more

Where are those messages from my account coming from?

Red messages are high priority messages coming from us. We show them to you when your account is in some kind of trouble: your… Read more

Recent Activity

In this section, you can see your form activity summary grouped by day, week and month. For better accessibility, your first 10 and 20… Read more

Form Statistics

Form Statistics are a visual representation of your form submissions. You will find here 2 sections, each of them highly customizable in terms of… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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