Third Party Apps

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Smartsheet integration allows you to send form submissions to a document. All submissions for one form will appear in the same file. You can… Read more


By enabling the GetResponse integration on your form, you will import leads from your form users into your GetResponse Contacts section. Provide your GetResponse… Read more

How to set up custom fields for SalesForce?

You can associate Salesforce custom fields with the fields in your form. Follow the simple steps below: Create the custom fields in your SalesForce… Read more

The Google Docs (Drive) integration doesn’t validate my login data. Why?

Your Google Docs (Google Drive) login data is correct, but the application box still returns a validation error when you try to save your… Read more

How to specify the lead type in my Top Producer account?

A form that is integrated with your Top Producer account can send information about the lead type that is generated at form submission. To… Read more


Using the 123FormBuilder – Dropbox integration you can have the files uploaded by visitors through your form sent directly to your Dropbox account at… Read more

How to set up custom fields for Zoho CRM?

You can use the 123FormBuilder - Zoho CRM integration to set up Zoho CRM custom fields in a few simple steps. First, create the… Read more

I get a MailChimp error. How to solve it?

There are several reasons for which you might be getting MailChimp error messages in your email box.The most common errors refer to the First… Read more

For the integration with Twitter, I get an error message saying Status is a duplicate. What to do?

When your Twitter integration returns this error, it means that the custom message set to be tweeted from your account when somebody fills out… Read more

My form – Twitter integration does not work. How to fix it?

Especially if you see the message Returned error message: Status is a duplicate, it means that the custom message set to be twitted from… Read more

What is the SalesForce Authentication Token and how to reset it?

Your SalesForce account has an associated Authentication Token. This is a key that changes when you change your password. In order to integrate your… Read more

How to add a mailing list opt-in checkbox to my form?

After you've integrated your form with SalesForce, MailChimp, AWeber, VerticalResponse, Top Producer or iContact, you can add an opt-in checkbox to your form. Like… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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