All You Need to Know About your Gold Plan


by 123FormBuilder

Luckily internet eased things up for us and there’s a lot of free services around that you can benefit from. But online forms shouldn’t be just a mere data source of data or an annoying step in the process – there’s way more you can do with them on Gold.

As you know, at 123FormBuilder we strive to come up with the best tools to help you gather the data you need and use it wisely to grow your business in an effective way. Therefore, our team works hard to provide you with the best tools to give your forms awesome and fruitful functionality.

So forget about those manual tasks, because these are the hottest features you should start using on your Gold plan:

Field Validation & Custom Field Validation

How many times you’ve requested for a mobile phone or email address just to find out that there’s a number or area code missing, or that you have no idea if the address is .com, .net or whatever? We know how discouraging it is to waste time in finding out what the correct answer was, if not to realize that we’ve lost that contact opportunity.

You can solve this out easily through field validation: it assures that the input of your field comes in the right format, suiting your requirements. There’s a wide default variety of date formats, alphanumerical text, email and URL validation, but with custom validation you can create your own, to receive that information just the way you need it.

How to do it?
Editor → Click FieldField Validation → Choose ( → Custom → Add your own)

Upload Field

While forms streamline the collection and analysis of text information mainly, they come in handy when you need to receive other kind of files. The File Upload field allows your respondents to upload different types of files to your form for you to store them in an organized and safe way. Asking your employees for the monthly report? Requesting resumes during your recruitment process? Needing the audiovisual content for your marketing campaigns from your design team? Use the upload field and store up to 500MB of files directly through your form!

How to do it?
Editor → File Upload


gold plan features - conditional logic

Ain’t it just swell when you click ‘No’ in a survey and it automatically hides the 10 following questions? Think of it, why you would ask someone when is their passport expiring when they said they don’t hold a passport in the first place? Rules are that awesome! They make your form smart, by showing your visitors only the questions relevant for them, according to their previous answers. But the magic does not finish here, Rules also allow you to send a different autoresponder or redirect to different pages based on the submitted answers, making your forms not only look but truly be smarter.

How to do it?
Settings → Rules

HTML Blocks

If you’re looking to create a stunning form that meets your most specific design requirements, you can do it adding HTML blocks to your form. HTML blocks will allow you to integrate HTML and CSS code with your web form, to have a custom text, color, add images, tables or even audio files on your form! The possibilities are endless and Gold offers you two HTML blocks per form for you to customize it.

How to do it?
Editor → HTML Block → Click Field → Edit HTML Block

Custom Notifications

Communication is key, and the way your business communicates with your respondents does not finish when they submit your form. There are ways of having a more personal treat with your respondents and, equally important, to keep on the loop the exact company members that need to be updated on certain topics.

You can customize notifications for your email autoresponders to have a great look with HTML blocks, and address your visitors by their first name with a personal message to follow up on their submission. Notify just your CTO when someone reports an abuse or a breach in your security, send an SMS notification to your HR Manager when a new candidate application is submitted or send a copy of the submission in PDF format to whoever you decide.

How to do it?
Settings Notifications

3rd Party Apps

Gone are the days manually passing the data from submission to your Excel sheets. With Google Drive integration, you can send your submissions’ data directly to a Google spreadsheet and update automatically. But the fun it’s just starting: store the files you receive through your upload field directly in your Dropbox account for an instant backup, or automatically create MailChimp lists for your marketing campaigns! Third-party apps are here to make your life easier, automating your business. CRMs, Project Management and Help Desk, there are more than 25 different apps available for you on Gold so, what are you waiting for to try them?

How to do it?
Settings → Applications


gold plan features - submissions and reports

Information is power, but only if you know how to process it properly. With your Gold plan you can now get the best out of your submissions. Create unlimited charts and reports, to see a visual representation of your respondents choices, both in absolute numbers and in percentage. Apply filters only to see certain replies and get a better understanding of the situation. You can also approve or reject submissions, allow your visitors now to save their partial answer and resume it later, as well as edit their reply after submission – both by a member of your company or by the respondents themselves. Have complete control of your data, at the reach of your fingertips!

How to do it?
A) Reports → New Report

B) Settings → Advanced → Submissions

Remember that on Gold you have now more forms, more submissions, unlimited fields and no mention whatsoever to 123FormBuilder on your forms! So start playing around and remember you can always check our Help Center to help you get the best out of your forms, or contact our world-class Support Team via online chat or at

Cheers to your success!


  1. Do I need to create a new for for the link to not show 123formbuilder? We moved fro free to gold, so just wondering if our current form link will still be fine?

    1. Hi Sarah! No. Forms have a permanent form ID and the form ID is not changed in any situation. Have a great day!

  2. I had several people fill out a form under my “free account” . They seemed to vanish. They are no longer in my mail or on my 123builder account. I just upgraded to see if they’d show and they haven’t.
    How can I retrieve them?

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