Notifications

Resend notifications every time the submission is edited with your form builder

Users can update their submissions when the option Allow respondents to edit delivered submissions at a later time is enabled on your form. This feature allows… Read more

Setting Up Notifications in 123FormBuilder

Setting up notifications in our form builder is an easy process and we offer multiple customization options. We know that things have changed quite… Read more

How to set up Gmail SMTP with 2-Step Verification On Your Forms

https://www.youtube.com/watch?v=WrFAXaPvQEw To configure your SMTP email server with Gmail, you need to enable 2-step Verification on your Google account and use an app password… Read more

Should I send email notifications in HTML or as plain text on 123FormBuilder?

The difference between HTML emails and plain text emails is the fact that the former contains HTML code + text, whereas the latter contains… Read more

What are custom recipients and how to use them on 123FormBuilder?

With custom recipients, you can send email notifications to different addresses by using conditional logic. This feature is especially useful for users/companies that receive… Read more

What type of notifications can be triggered at form submission?

There are seven types of email notifications that can be triggered when the form is sent. You can choose your preferred template from the… Read more

Approval feature on your forms

With the approval feature, you can specify the sequence of steps required to mark a submission as accepted or rejected and from whom to… Read more

How can I add SPF record for 123FormBuilder?

SPF filtering is a common anti-spam measure among email providers. It is designed to prevent your emails from being marked as spam. Prevent email… Read more

Managing custom email templates

In this article, you will learn how to manage your custom email templates and understand how they work. How to create and save custom emails Start… Read more

I don’t receive 123FormBuilder form submissions in my Inbox. Why?

First, be sure to check your Spam and Trash boxes. If submissions aren't there, check if you've got the proper form configuration. Here are… Read more

Send emails through your own SMTP server using 123FormBuilder

The SMTP feature is available starting from the Gold plan. With this feature, you can send notifications on submissions without the address noreply@123formbuilder.com appearing… Read more

Custom template variables on 123FormBuilder online forms

In this post, we'll take a look at all the email template variables that our form builder has to offer. Using custom templates as… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form for more information. in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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