My Account

Exact matches only
Search in title
Search in content
Search in posts
Search in pages
What account limits are reset monthly and when?

The only account limit that is reset monthly is the submissions limit. Unfortunately, other limits such as the file storage do not get reset… Read more

How to manage 123FormBuilder account subscriptions?

Once you have created a paid subscription on our platform, you can start using all the available features included in your plan. You will… Read more

How does 2Checkout handle 123FormBuilder subscriptions?

2Checkout is the payment processor we use to charge our paying subscribers. It's best known to serve and deliver eCommerce services to individual customers… Read more

How many login attempts does 123FormBuilder allow?

We allow four login attempts, to prevent accounts from being abused by other people. If you fail to type in the correct password on… Read more

White Label Form Builder

With our white label form builder solution, you can fully brand your 123FormBuilder account and provide your own form building service to your customers.… Read more

How to downgrade the 123 Form Builder application for Wix?

If you need to cancel the subscription for the upgraded version of the 123 Form Builder app for Wix, follow the steps below: 1.… Read more

How much storage space do I have?

The space that you've got to store the files uploaded by form users depends on the service plan you are on: Gold - 500MB,… Read more

What to do about my 100 submissions limit?

Each time a form user fills out your form, you receive a form submission. Basic accounts can receive at most 100 form submissions per… Read more

I removed the link to your site from my form. What to do?

The backlink to 123FormBuilder must be present in your forms if you are on the Free (Basic) plan. In case you have removed it,… Read more

What features does each service plan offer?

123FormBuilder is a user-friendly web form & survey builder for any type of business. There are four native service plans and custom corporate plans (Enterprise,… Read more

I can’t remember my login information. What to do?

If you've forgotten your login information, here's how you can retrieve it: For your username, contact us from the email address associated with your account and… Read more

How to change my username?

If you want to change your 123FormBuilder username, contact us and tell us what your current username and your desired new username are. For… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

Can't find what you're looking for?