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Can form users edit submissions after payment?

Using payments on your form is not compatible with the Allow respondents to edit delivered submissions at a later time option from the Settings → Advanced section of your form. On-form payments (e.g. Authorize.net) will trigger the payment process again when the form user returns to edit the submission. If your payment gateway redirects users to another page to complete the payment (e.g. PayPal), all data will be updated (although not recommended).

In conclusion, users cannot edit submissions after payment without having to complete the payment again.

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2 comments

  1. We would like to have people registering for our classes fill out the 123 registration form, submit this form to us for review, and pay AFTER we have selected them into the class. Is this possible?

    Reply

    1. Hello!

      Yes, this would be possible by using the Request for Approval feature together with payments on your form. Here is how it will work:

      1. People submit your registration form.

      2. You receive a notification by email with a link that takes you to the submission – here you can approve or reject the submission.

      3. If the submission has been approved, the submitter will receive a link by email that will redirect him/her to complete payments.

      Here’s our documentation regarding the Request for Approval feature: http://live.123formbuilder.com/docs/approval-of-submission/

      For further assistance, don’t hesitate to contact our Support Team at support@123formbuilder.com or via our contact form.

      Thanks!

      Reply

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