Can form users edit delivered submissions at a later time?
Yes, users can edit their submissions even after they have sent them. To enable this feature, go to Settings – Advanced and tick the option Allow respondents to edit delivered submissions at a later time.
After clicking the Submit button, on the Thank You page, form users will receive a link and instructions for using it.
When that link is accessed, the form opens up in a lightbox. Form fields contain the input users have provided and all content is editable. After making edits, users simply need to click on the Update Submission button to have the new content saved.
Note: Autoresponders and email notifications can be resent when users edit delivered submissions at a later time.
If you enable the option of editing delivered submissions, three new checkboxes will show up:
- Resend confirmation message (autoresponder) every time the submission is edited
- Resend notification e-mail every time the submission is edited
- Open edit link in the same tab.
The first does not appear unless you enable the option Send a confirmation message to the sender (autoresponder) in the Settings – Notifications – Form user section first.
By default, the link provided on the Thank You page opens in a new tab. Therefore, by selecting the Open edit link in the same tab option, you can set it to open in the same tab. Your form users may click on this link in order to bookmark it.
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Frequently Asked Questions
Here is a list of the most frequently asked questions. For more FAQs, please browse through the FAQs page.
Hi
I want to check “Allow respondents to edit delivered submissions at a later time,” but it won’t let me.
Can anyone help me with this?
Thank you,
Minori
Hello Minori,
Please try to clear your browser’s cache memory and cookies or check with a different browser if the situation changes.
If it is the same, you can write us an email at support@123formbuilder.com and you can include the form’s link in your message, so we can check it.
Thanks.
I am considering upgrading to your platinum plan. With that plan, if I allow a user to edit the content of the form at a later date, and the edit results in an additional cost, is the user charged only the additional cost? This assumes that the form is linked to a payment gateway. If the form does not do that automatically, do I have the ability to use some type of conditional logic to calculate only the additional cost? I don’t want the user to be charged again for prior payments.
Hello Janice.
When the form allows the user to edit the form at a later date, the user is only redirected to the payment gateway upon the initial submission. If the user chooses to edit the submission using the provided link, the redirect to the payment processor will no longer occur.
If you have any other questions, please make sure to contact our Support team at support@123contacform.com, or, via our contact form.
Thanks.
Am doing this form for a subscription base website. Question i have; The form is on a members page how can i save their info and if later down the road they need to change there info example clothes size how can they comeback and change it without doing the form all over again?
Hi Jose!
You can do that by going to Form Settings –> Advanced.
Once you are there, check the box that says “Allow respondents to edit delivered submissions at a later time”.