Form Configuration

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I don’t receive form submissions in my Inbox. Why?

Firstly, be sure to check your Spam and Trash boxes. If submissions aren't there, check if you've got the proper form configuration. Here are… Read more

Tracking the form’s activity with Google Analytics

Yes, you can. Go to Settings - Advanced - Form tab and enable the option called Insert Google Analytics code on the page . Provide your Google… Read more

Send emails through your own SMTP server

The SMTP feature is available for the Gold plan or higher. With this feature you can send notifications on submissions without the address noreply@123formbuilder.com… Read more

Can I add more than one autoresponder to my form?

Yes, you can, but you cannot trigger more than one autoresponder on submission. You can, however, trigger a different autoresponder each time a certain… Read more

Connect 123FormBuilder forms with HubSpot

HubSpot is a great Inbound Marketing and sales automation platform that helps small and big companies. Managing all leads in one place and creating… Read more

Send specific data to Google Drive

When you integrate with Google Drive all the data is imported in the form's spreadsheet. Sometimes you need only certain information about your users.… Read more

Email automation and trigger-based notifications

Trigger-based emails are great to empower your business. Emails are triggered by a specific action made either by a user or recipient. One of the key benefits of sending… Read more

How to make your forms GDPR compliant

As you all know, the GDPR laws are applying to all organizations that process personal data of EU citizens, even when not operating in the… Read more

Change the email address where the form is sent

This guide shows you how to change the email recipient(s) of your forms. When you create a new form the recipient is the email… Read more

How to integrate forms with Wix Code

Wix Code allows you to create your own database,  a MySQL database. It's a great tool to store information from your website and it looks like… Read more

Custom template variables

In this post, we'll take a look at all the email template variables that 123Formbuilder has to offer. Using custom templates as your foundation, you can… Read more

How to set up the Footer of your email notifications?

In this article, you will learn how to customize the footer of your email template. When you open the default notification or copy of submission… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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