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How to add a custom prefix in a field

123FormBuilder, the web form & survey online builder, released a new feature called Add prefix inside the field. The prefix maximum length is 4 characters.… Read more

123FormBuilder – ADA Compliant Forms

123FormBuilder wants to offer the same opportunities to all people and a pleasant experience with our product. The interest in Americans with Disabilities Act (ADA) Standards for… Read more

I get the error The set of choices must be unique. What to do?

The set of choices must be unique error error appears on single choice, multiple choices and dropdown fields.  The actual text of the error… Read more

Is there a free trial period for 123FormBuilder?

Yes there is. Recently we started giving trials to our users to test out paid features. How it works? First you need to contact us via… Read more

Browsers supported by 123FormBuilder

123FormBuilder is constantly developed to support the latest and stable web browsers versions. We highly recommend updating your browser to the latest version to have… Read more

Likert scale field

A Likert scale field is a rating system, used in survey forms, that aims to measure people's attitudes, opinions, or impressions. Form users are… Read more

Repeatable container field

In this article we will talk about the repeatable container field. This type of field is used to group a set of fields that repeats… Read more

Professional Plan Features

In this article you will get familiar with the professional plan features. The Professional plan is meant for users with more complex needs. Is the… Read more

Platinum Plan Features

In this article you will get familiar with the Platinum plan features. The Platinum plan combines all the fundamental features to create a complex form. It… Read more

Gold Plan Features

123FormBuilder offers different types of upgrade options to cover various businesses. In this article we will cover all the Gold plan features. Main Features… Read more

Basic Plan Features

123FormBuilder is a user-friendly web form & survey builder for any type of business. There are four standard plans to choose from: Basic, Gold,… Read more

How to Publish web forms on Shopify

With the 123FormBuilder online form builder you can create amazing web forms and publish them on your Shopify store. In this article we show… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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